Publications

PA  publishes a broad spectrum of survey reports, CEO briefings and other publications that have been generated through our insights and Thought Leadership initiatives. If you would like to request our publications, please click on the title(s) of interest and follow the instructions that appear.

About PA

Award-winning client work

Celebrating current and past successes of the MCA’s most prolific winner - PA Consulting Group

DWP MCA Awards case study

Norwich Union Healthcare - Turning strategy into reality - A strategic transformation to nearly double the business to £1 billion by 2011

The award-winning PA - Recognised for excellence in client work for seven years running

Viewpoint on international development - edition 1

Corporate brochure

Delivering business transformation - An introduction to PA Consulting Group

Environmental and renewable strategy

PA ventures - Aegate

Impacts March 2006, Perspectives on healthcare

Impacts, March 2006: Interview with Gary Noon, Aegate's new CEO

Industries

Defence

2008 Defence Acquisition Workshop

Catalysing acquisition transformation - Shrivenham 2

Creating a winning defence team: Effective partnering between the MOD and industry

Does the bidder's price matter? The long term cost of risk

NECWORKS Issue 1 - Landscapes of NEC and NCW - insights into NEC and NCW from academic, industry and military authors

NECWORKS Issue 2 - Architectures of NEC and NCW - authors examine technology acquisition, operation and evolutions

Our work in US defense

PA: a force for transformation in Defence

Quantum cryptography – No more secrets? No, more secrets

Shared services, delivering the promise

Sustaining a winning defence team

The essentials of the Defence Industrial Strategy – Key themes, challenges and action points from the DIS

US Aerospace and Defense expertise – PA delivers pragmatic and effective solutions to improve performance

Energy consulting

Competition in the German gas market - Survey 2007

Competition in the German gas market is accelerating - Survey 2008

Electricity market software

Energy observer: Asia Pacific edition, October 2004

Energy observer: issue 1

Energy observer: issue 2

Energy observer: issue 3

Energy risk management survey

Environmental and renewable strategy

Financier Worldwide – Energy and utilities sector roundtable

Forecasting the value of renewable energy credits

Marriages and engagements in the German energy market - Survey 2008

Merchant asset value recovery

Redefining 'prudent' regulated energy portfolio management

ReliabilityOne™ and ServiceOne™ Award winners for 2005

Resource procurement in changing markets

Shared services, delivering the promise

Viewpoint on energy 1: turmoil and transition

Viewpoint on energy 2: shortages, surplus and the search for value

Viewpoint on energy: Meeting the challenges of tomorrow

Viewpoint on industry restructuring

Financial services

Achieving value in the financial services sector

Achieving value in the financial services sector

Agenda Issue 0:7

Bricks and mortar, copper and fibre - Financial services organisations can avoid hidden pitfalls by incorporating IT infrastructure effectively into their relocation programmes

Bridging the gap – A pragmatic approach to developing the optimal operational risk solution for banks

Building for security: gaining clear benefits from a robust operational risk management framework (series of five papers)

Business continuity - A sleeping tiger in a bear market?

Calypso data management made easy

Calypso implementations for credit derivatives

Challenging channels: Delivering the optimal solution to increase sales and lower distribution costs

Conflict resolution - Building the new, multi-role risk management function

Core banking systems transformation - A fruitful endeavour or a rotten core?

Cost effective risk management - Reducing the cost of risk management by up to 30%

Cracking the Basel code

Cross-asset class operations and technology

Defending the corporate banking franchise: The new economics of cash management

Delivering maximum value from ultra high net worth clients

Delivering regulatory compliance

Derivative workflow optimization

Direct debit - friend or foe?

Driving innovation in financial services- Bulding the growth engine

EBPP - time to wise up: a central utility is essential for successful electronic bill presentment and payment services, but how will it come

Embedded software in automotive products. Tackling the complexities of in-car embedded systems

Establishing an efficient self-service banking platform: Improved network efficiency can be achieved without sacrificing customer demands…though this requires a radical re-think of SSB management

European bank shareholders are missing out on cross-border synergy benefits

Expecting the expected?: Accurate calculation of expected losses within the retail banking book

Faster, smarter, cheaper - Making the case for implementing an enterprise-wide risk management solution

Field adjustment variance control - Eliminating the significant leakage in auto physical damage claims adjusting

From the jaws of defeat - Optimizing the compliance response for financial services businesses

Get stronger - 'lean' on your people - a lean approach can deliver immediate results as well as build capability for long-term improvement

Get stronger - 'Lean' on your people - Financial services organisations can transform their operations by applying Lean approaches

Getting out of the cost box – PA's international survey on attitudes towards IT in business 2003/04

How can banks restore confidence in the credit markets?

Improving insurance marketing decisions - Using dynamic modeling to maximize the value from marketing decisions

Improving trade processing capacity and efficiency: A rigorous, quantitative approach

Innovation, cost and control in financial engineering: Managing over-the-counter derivative products across the lifecycle

Insurance institutions in Germany: more success by restructuring

Intranet - an opportunity to transform the organization: Enabling radical change in financial services

It’s legal Jim, but not as we know it ! Delivering cost effective legal services in investment banking

Keeping it simple - Building customer trust by reducing the complexity of financial services

Management by alibi: the pathology of German banking

MiFID - Don't lose concentration when playing to win

MiFID - Playing to win: your move

Mind the gap: The challenges of closing the value gap in Web-based cash management

MIS-managing risk? Existing technology can enable radical improvements to banks' risk reporting

Much ado about nothing? Operational risk survey findings 2003

Mutually assured destruction? Profound differences exist in the profitability levels of national banking sectors: can management make a difference?

Navigating complexity: Putting complexity thinking into practice

Norwich Union Healthcare - Turning strategy into reality - A strategic transformation to nearly double the business to £1 billion by 2011

Opportunity knocks with SOx - Making best use of the delayed Sarbanes-Oxley implementation deadline

Optimizing channel strategy - Using system dynamics methodology to determine product distribution strategy

PA Perspective on European Insurance - edition 1 2008

PA perspective on European insurance - edition 2, 2007

PA Perspective on European Insurance - Issue 1 2007

Painting by numbers - A framework for next-generation operational risk modeling

Payments - clearing and settlements: Delivering service excellence in the financial services sector

Payments, profits and the impact of SEPA. How will the Single Euro Payments Area affect the profitability of European banks?

Perspective on Nordic financial services - issue 1, 2006

Perspective on Nordic financial services - issue 2

Perspective on Nordic financial services - issue 2, 2006

Power to the people! Optimizing performance across branch networks

Profit from a severe profit squeeze - New strategies for motor insurers coping with customers who increasingly play the field

Reaping the benefits of the software you bought

Reducing auto total loss claim expense - Using sophisticated tools and processes to improve TL decision making

Refrigerators and Eskimos: A successful depolarization strategy will integrate supply and demand

Relationship counselling for banks and corporates

Revitalizing branch banking - Driving evolution by challenging traditional branch banking paradigms

Risk based management in the banking sector; PA global survey 2001

Risk management in financial services - A PA center of excellence

Risk-based management in the banking sector – PA global survey results 2004

Risky conduct - Is your risk analytics function performing 100%?

Shared services, delivering the promise

Strategies for attracting and retaining customers

Tackling auto insurance bodily injury liability and no-fault claims leakage - Advanced predictive modeling solutions

Tellers or sellers? Just how ‘retail’ should retail financial services outlets be?

The components of Corporate Performance Management - part I

The components of Corporate Performance Management - part II

The end of the golden age: rising to the challenge

The myth of enterprise-wide risk management: Capturing the value from EWRM

The OpRisk 'power grid': Which operational risk system is the best match with your bank's needs?

The seven deadly sins of EWRM: Successfully delivering an enterprise-wide risk management framework

The three Cs of wealth management: Making the most out of investments in wealth management services

The wheel of fortune: Successful management of operational risks in the life assurance sector

Unleashing the internet: follow the customer

Viewpoint on industry restructuring

Voluntary liquidity: unlocking working capital in international trade

Ways to profitability for banks in Germany

Weighing the dragon: Operational risk management

What SEPA really means to your organisation

What the customer saw - How a fresh perspective on service delivery can deliver real customer satisfaction

Where is the weakest link in mortgage processing? Outsourcing - just a matter of time

Where next for the freedom fighters? Relationship banking is dying; it's time to liberate your customers

Wholesale financial markets: Delivering service excellence in the financial services sector

Win-win with profits: Leading the industry and regulators (insurance)

Government services consulting

333: "Can we help you ?" Increasing public satisfaction through improved police call handling

A European electronic toll service: Practical reality or misplaced hope?

Achieving radical reform in the NHS by reorganising service delivery around the patient journey

ACPO and Home Office Police Standards Unit - Denying criminals the use of the roads though 'joined up' application of number-plate recognition technology

Aiming high in the NHS - Achieving breakthrough performance

Aligning the NHS to deliver primary care

All for one and one for all

Board Development Partnership - PA Consulting Group-led consortium supporting PCT Boards

Capturing the Power of Engagement in DWP

Delivering performance improvement from the centre of government

Disability and Carers Service (DCS) Carer’s Allowance Unit - A better service for some of this country’s neediest citizens

Driving crime down - denying criminals the use of the road

DWP MCA Awards case study

Effective portfolio management

Engaging criminality: denying criminals the use of the roads

Expectation, Expectation, Expectation: PA's expertise in the higher education sector

Field forces: a service-orientated approach to programme management

If you build it will they come

Illuminate - local partnership, local responsibility - Making the most of local partnerships

Illuminate issue 1

Illuminate: Protecting the Public: do they need to feel protected?

Inspiration, excellence and achievement - Helping universities manage for sustainable academic excellence

Integrating health and local government

Keeping our universities special - Surviving and thriving in a turbulent world

Keeping our universities special - Surviving and thriving in a turbulent world

Making Commissioning work

Making government citizen centric

Management Information System strategy - The Philosopher’s Stone of joined-up Government?

Modernising Government through collaborative partnerships - Paper 1: Maximising the value of the private sector through Public/Private Partnerships

Modernising Government through collaborative partnerships - Paper 2: PPP and the 'enabling state' - the dynamic for continuous improvement of public service

OGC Gateway Reviews - Opportunity, not obstacle

Police Standards Unit - Evaluation of Automatic Number Plate Recognition 2006/2007

Police Standards Unit - Thematic review of the use of automatic number plate recognition within police forces

Prison Service: Review of the Prisoner Escort and Custody Services

Realising the benefits of Automatic Number Plate Recognition

Reversing the seams of the inside-out organisations

Shared services, delivering the promise

Sheffield City Council: From high performer

Strategy briefing for universities No. 3 - Strategy as business as usual - How universities can better integrate strategic ambitions into business as usual

Strategy briefing for universities No.4 - Creating a One University service Culture - How universities can overcome the tensions between academic delivery and service management

Strategy briefing for universities No.5 - Aligning behaviours with ambitions - How universities can foster supportive cultures for 21st century strategies

Strategy briefing for universities: No.1 - Excellence is not enough - How to develop better management strategies for sustaining academic excellence

Strategy briefing for universities: No.2 University strategies from the outside-in - Why and how universities should learn to see themselves from an external perspective

Successful delivery in a devolved public sector

Survival of the fittest - A survey on the leadership of change in higher education

Sustainable Transport in the 21st Century

SwitchOn - Technology in Public Services

SwitcOn - Technology in public services

TfL - working with PA

The accountability dilemma - reconciling public expectations and private delivery

The national safety camera programme: Three-year evaluation report (June 2004)

The people will decide - Managing government programmes

Transforming public services - An overview of PA's government services

Viewpoint on Manufacturing

Health sector

A better approach to global change control for pharmaceutical companies

A new model for biotech - do biotechs need a new business model?

Achieving radical reform in the NHS by reorganising service delivery around the patient journey

Advancing medicine distribution now

Aiming high in the NHS - Achieving breakthrough performance

Aligning the NHS to deliver primary care

AMFA, Affordable Medicines for Africa

An innovative diagnosis

Applying genomic technologies in clinical diagnostics

Auto injectors technology advances

Automatic injection devices : developments and future trends

Board Development Partnership - PA Consulting Group-led consortium supporting PCT Boards

Burden of diabetes demands integrated approaches to innovation: next-generation tools

cGMP for the 21st Century - take advantage of the changing regulatory climate

Combined efforts - realizing the potential of combination products

Compliance and effectiveness - two sides of the marketing coin

Cost reduction in medical devices throughout their life cycle

Creating winning pharmaceutical partnerships in the 21st century

CRM - PA's survey on CRM in the pharmaceutical industry (2000)

Delivering a patient-centred NHS - summary of a survey of Chief Executives in the UK National Health Service

Designing the bottom line [The importance of product design for generating brand equity]

Don't stop the runaway train - harness its energy to improve the odds of making a medical breakthrough

Drug device combination products

E-business in pharma survey - PA finds e-business is business as usual

Effective delivery of new healthcare products and services

Effective portfolio management - outlining the key elements of an effective portfolio management program

Ergonomics - sustaining product success through world-class ergonomics

European pharmaceutical pricing - optimising launch sequence to maximise product value

Fast incremental supply chain improvement for the health sector

Gaining competitive advantage for a US sales organisation

Going with the flow - the new design of flow meter developed by PA that could halve production costs

Growth opportunities for medium pharma firms

Health information exchange USA

Human vision models slash development time for new contact lens technologies

Impacts 14: Supply chain management and outsourcing

Impacts 13: Bringing new drugs to market - at last

Impacts Autumn 2004

Impacts March 2006, Perspectives on healthcare

Impacts March 2007

Impacts September 2006

Impacts Spring 2005

Impacts Winter 2003

Impacts Winter 2005

Impacts, March 2006: Patient directed healthcare

Impacts, March 2006: Implementing risk-based programme management

Impacts, March 2006: Interview with Gary Noon, Aegate's new CEO

Impacts, March 2006: Meeting the threat of an avian flu pandemic - how simulation models point to bold action

Impacts, March 2006: When two heads are better than one: the role of the COO R&D

Improving discovery by learning to make better decisions - PA's ARBITER approach

Innovation at DePuy, Breakout 5

Innovative drug delivery - PA's capabilities and track record in developing innovative drug delivery technologies for clients

Joined up thinking - realising the benefits of scale from M&As in pharma

Keep your powder dry - moisture in dry powder inhalers

Learning to improve the decision making process in research

Leveraging compliance to accelerate programs

Manufacturing compliance - an emerging topic in life science companies' boardrooms

Mass serialisation

Mid-sized pharma health check

Operational effectiveness - achieving greater efficiency and effectiveness in R&D operations

Parenteral delivery is here to stay

PA's consulting services to life science companies

PA's track record in the development of specialised injection systems

Pharma sales training in a customer-centric world

Portfolio management seminar - executive summary

Prescription for collaboration - an in-depth discussion of the issues surrounding pharmaceutical collaborations

Proactive compliance in pharmaceuticals marketing

Product and process engineering - delivering innovative healthcare technology

Putting the customer first: new models for pharmaceutical selling

Radically accelerating R&D to combat a biothreat

Reducing NHS Orthopaedic waiting lists

Risk in the pharmaceutical supply chain – for suppliers and consumers

Shared services, delivering the promise

Simulating an Avian Flu pandemic

Sourcing for business success in the pharmaceutical industry

Sourcing Why Gamble

Statement of interest - delivering value from new technologies

Strategies to improve R&D productivity

Successful delivery in a devolved public sector

The big squeeze - the pharmaceutical industry needs radical change if it is to preserve its postion and ultimately thrive

The future for parenteral delivery - the answer is to develop better, more advanced auto-injectors

The Genome Effect Breakout 5

The independent sector is key to the long term survival of the NHS

The new building blocks for blockbusters - single drugs for single indications are hard to find

The potential of flexible manufacturing techniques

The strategic impact of transaction costs

Thin client medical devices

Transforming development productivity through integrated automation

Virtual technologies accelerate development of drug delivery devices

What will the healthcare supply chain look like in 2015?

Wireless systems in healthcare

International development

Delivering benefits to people and communities - An introduction to PA's international development services

Investing in Economic Development and the Environment: Does Water Matter?

Viewpoint on International Development: Chapter 1 - Municipal environment management systems: saving costs and promoting sustainable development in the developing world's urban areas

Viewpoint on International Development: Chapter 2 - Crafting private sector participation strategies in water management: finding the right paradigm

Viewpoint on International Development: Chapter 3 - Building momentum for accounting reform: developing the entrepreneurial skills of local professionals

Viewpoint on International Development: Chapter 4 - Sound governance: developing an institutional framework capable of overcoming political intervention in Latin American power markets

Viewpoint on International Development: Chapter 5 - Creating sustainable local energy systems: stimulating decentralization of heat supply in Central and Eastern Europe and the former Soviet Union

Viewpoint on International Development: Chapter 6 - Creating regional benefits through co-operation: keys to linking Central Asia and Afghanistan energy and water resources

Viewpoint on International Development: Chapter 7 - Scaling up AIDS treatment programs in developing countries: where is the private sector?

Viewpoint on International Development: Chapter 8 - Elections programming in fragile, post-conflict environments

Life sciences

A better approach to global change control for pharmaceutical companies

A new model for biotech - do biotechs need a new business model?

Advancing medicine distribution now

Aiming high in the NHS - Achieving breakthrough performance

AMFA, Affordable Medicines for Africa

An African solution to an African problem - PA supporting Affordable Medicines for Africa

An innovative diagnosis

Applying genomic technologies in clinical diagnostics

Automatic injection devices : developments and future trends

Board Development Partnership - PA Consulting Group-led consortium supporting PCT Boards

Burden of diabetes demands integrated approaches to innovation: next-generation tools

Combined efforts - realizing the potential of combination products

Compliance and effectiveness - two sides of the marketing coin

Cost reduction in medical devices throughout their life cycle

Creating winning pharmaceutical partnerships in the 21st century

CRM - PA's survey on CRM in the pharmaceutical industry (2000)

Delivering a patient-centred NHS - summary of a survey of Chief Executives in the UK National Health Service

Don't stop the runaway train - harness its energy to improve the odds of making a medical breakthrough

Drug device combination products

E-business in pharma survey - PA finds e-business is business as usual

Effective delivery of new healthcare products and services

Effective portfolio management - outlining the key elements of an effective portfolio management program

European pharmaceutical pricing - optimising launch sequence to maximise product value

Fast incremental supply chain improvement for the health sector

Gaining competitive advantage for a US sales organisation

Growth opportunities for medium pharma firms

Health information exchange USA

Human vision models slash development time for new contact lens technologies

Impacts 14: Supply chain management and outsourcing

Impacts 13: Bringing new drugs to market - at last

Impacts Autumn 2004

Impacts Autumn 2005

Impacts March 2006, Perspectives on healthcare

Impacts March 2007

Impacts September 2006

Impacts Spring 2005

Impacts Winter 2003

Impacts Winter 2005

Impacts, March 2006: Patient directed healthcare

Impacts, March 2006: Implementing risk-based programme management

Impacts, March 2006: Interview with Gary Noon, Aegate's new CEO

Impacts, March 2006: Meeting the threat of an avian flu pandemic - how simulation models point to bold action

Impacts, March 2006: When two heads are better than one: the role of the COO R&D

Improving discovery by learning to make better decisions - PA's ARBITER approach

Joined up thinking - realising the benefits of scale from M&As in pharma

Learning to improve the decision making process in research

Leveraging compliance to accelerate programs

Manufacturing compliance - an emerging topic in life science companies' boardrooms

Mass serialisation

Mid-sized pharma health check

Operational effectiveness - achieving greater efficiency and effectiveness in R&D operations

Parenteral delivery is here to stay

PA's consulting services to life science companies

PA's track record in the development of specialised injection systems

Pharma sales training in a customer-centric world

Portfolio management seminar - executive summary

Prescription for collaboration - an in-depth discussion of the issues surrounding pharmaceutical collaborations

Proactive compliance in pharmaceuticals marketing